📢 News: DGS-Pay API v2.0 is now available
Home Pricing Docs Start Account

Terms of Service & Privacy Policy

Effective Date: 2026

1. Use of Service

DGS-Pay provides payment processing services for businesses. By using our platform, you agree to use it only for lawful purposes and in compliance with applicable regulations.

2. Account Registration

You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3. Sandbox vs Live Environment

Sandbox accounts are provided for testing purposes only. Live accounts require full KYC verification and approval. Misuse of any environment may result in suspension.

4. Fees & Transactions

Transaction fees may apply depending on your agreement or pricing plan. You agree to all applicable charges.

5. KYC & Compliance

You agree to provide accurate documents for identity and business verification. DGS-Pay reserves the right to approve or reject any account.

6. Prohibited Activities

You may not use DGS-Pay for fraudulent activities, money laundering, illegal goods/services, or any activity that violates applicable laws.

7. Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms or pose a risk to our platform.

8. Limitation of Liability

DGS-Pay is not liable for indirect, incidental, or consequential damages resulting from the use of our services.

9. Changes to Terms

We may update these terms at any time. Continued use of the platform constitutes acceptance of the updated terms.

Privacy Policy

1. Information We Collect

We collect personal information (name, email, phone), business details, KYC documents, and transaction data.

2. How We Use Information

Your data is used to provide services, verify identity, prevent fraud, and comply with regulations.

3. Data Sharing

We do not sell your data. We may share it with regulators, banking partners, and fraud prevention systems.

4. Data Security

We implement strong security measures including encryption, secure authentication, and monitoring systems.

5. Data Retention

Data is retained as required by financial and legal obligations.

6. Your Rights

You may request access, correction, or deletion of your personal data where applicable.

7. Contact

For any questions, contact us at support@digitalservicescenter.rw.